{"pageProps":{"faqs":{"documentType":"Faq","faqs":[{"answer":"Transform the online gaming community into a stronger and more positive place by providing players with feedback about their online personas and gameplay, focusing primarily on emphasizing and showcasing positive traits and behaviors, while providing a mechanism for constructive criticism about undesirable behaviors.","displaySequence":0,"question":"What is the Mission Statement of Street Cred?"},{"answer":"Yes, without a shadow of a doubt, writing reviews of people is creepy. This point is very hard to communicate via marketing materials, but this is one of the most important points of Street Cred. When you leave a review, you are not reviewing the PERSON playing the game, but rather the ONLINE PERSONA that the gamer is playing. Consider World of Warcraft. A single gamer can have many characters that she plays. When Street Cred users leave reviews, they are reviewing those characters, not the gamer/person behind them. The same goes for MOBAs like League of Legends and other games without character names. In that case, the line gets a little more blurry, but it's still there. Your Riot gamer tag is NOT your real name; it's not YOU as a person.<br />In some cases, the demarcation is obvious. In other cases, it's not so obvious. But it's always there. This is NOT a system that allows people to review people. We don't agree with that concept, and we don't support it. We'll always work to protect the gamer's identity behind the character/gamer tag/online persona.","displaySequence":1,"question":"Isn't writing reviews of people creepy?"},{"answer":"\"Rate the Gamer's Online Persona\" doesn't really have a ring to it, and \"Rate the Character in World of Warcraft, the Summoner in League of Legends, and the Gamer Tag in Fortnite\" started getting too long, so we scrapped it. We're constantly working on other catchy ideas, and one day we might come up with a better slogan. But for now...","displaySequence":2,"question":"If you're not reviewing actual people, why is your slogan \"Rate the Gamer\""},{"answer":"Overwolf is a platform that allows developers to build companion apps for games. The primary Overwolf product is a platform that consolidates and abstracts target game publishers' APIs into a single common interface, which is used to build in-game overlays. Overwolf recently acquired Curseforge from Twitch as well, which is a pretty big deal.","displaySequence":3,"question":"What is Overwolf?"},{"answer":"When we initially launched Street Cred, we got a lot of feedback that it was a great idea, but gamers didn't want to leave their games to use it. To solve that problem and make Street Cred more readily available in-game, we decided that partnering with Overwolf was a great decision for both our users and for us.","displaySequence":4,"question":"Why did you make Street Cred an Overwolf App?"},{"answer":"The integrity of our reviews is very important to us. We've found that it's best only to allow Street Cred users to leave reviews of gamers if they've actually played with or have spectated. For now, we've found that the easiest way to enforce that is to only allow reviews to be done in-game.","displaySequence":5,"question":"Why can't I leave reviews on the website?"},{"answer":"At this time, Street Cred is very tightly bound to Overwolf, which is currently only available for the PC. They are working on expanding to Macs, which sort of means that we are too!","displaySequence":6,"question":"Is Street Cred available on the Mac?"},{"answer":"Not yet. We'll be building a native app for iOS and Android that allows you to read reviews and use other various features of Street Cred. That said, we decided to restrict leaving reviews to the Overwolf app. We want you to be in-game to when reviewing gamers.","displaySequence":7,"question":"Is Street Cred available as a mobile app?"},{"answer":"Street Cred is about building a positive gaming community. We want to highlight, honor, and commend the positive behavior and performance of gamers. We want the absence of positive reviews and commendations to speak volumes more than reprimands. We’d rather see a 100:1 ratio of great ratings and commendations to bad ratings and reprimands. For that reason, we require that our Street Cred users maintain an “average start rating given” of 3.0 or higher (ratings are 0.5 – 5). That means you cannot create an account and immediately leave negative reviews. You have to leave positive reviews first. It also means that you cannot just spam negative reviews. Negative reviews and reprimands are an important part of fighting toxicity, but that’s not our focus. We’re about making the gaming community a more POSITIVE PLACE.","displaySequence":8,"question":"Why do Street Cred users have to maintain an average star rating of 3.0 or higher?"},{"answer":"You must maintain an average star rating of 3.0 or above. If you are unable to leave a negative review (2.5 or lower), change your outlook a bit and leave some positive reviews first.","displaySequence":9,"question":"I just joined, but I can't give someone a negative rating!"},{"answer":"Ads. Overwolf has a sophisticated ad system built into their apps. Thus, the Street Cred app streams non-intrusive ads, and we earn money from that. In the future, we will be adding a premium subscription for cool new features, and we’ll also be setting up a Patreon account.","displaySequence":10,"question":"How does Street Cred make money?"},{"answer":"No. We earn money on ad revenue, our upcoming subscriptions, and Patreon. We do not sell data to anyone.","displaySequence":11,"question":"Does Street Cred sell my data?"},{"answer":"Elegant Software Solutions is the company behind Street Cred. We are a software development firm, we are gamers, and we are passionate about making the gaming community a more positive place. Street Cred is one of our brands.","displaySequence":12,"question":"Who is Elegant Software Solutions?"},{"answer":"Street Cred is run by a team of very experienced software developers. We’re constantly monitoring incoming reviews and watching for patterns and data anomalies. When we detect abnormal behavior, we mitigate it and put defensive measures to prevent it from happening again. As the data grows, we’ll start implementing machine learning to fortify our defenses even further. Beyond that, we have a zero-tolerance policy for abuse or abusive behavior. We know the attacks will come, and we stand ready to combat them.","displaySequence":13,"question":"How are you preventing abuse of the system?"},{"answer":"This one gets a little confusing because people like to use the same name for multiple accounts. Because of that, you may likely choose the same Street Cred display name as the gamer tag of your favorite game, such as League of Legends. If you want to protect your Street Cred account's anonymity from your online game personas (gamer tags, character names, etc.), then use a unique name for your Street Cred account. If you don't care about that, use whatever you like. The important takeaways are these. When you sign up for Street Cred, you'll be asked to choose a display name. This has nothing to do with your gamer names. When you leave reviews, your Street Cred screen name will be displayed to the public. Remember, there are two distinct concepts: 1) Street Cred users display names. You'll see those on all reviews they leave. These names have absolutely nothing to do with the names of the online personas of any of the games you play. 2) Character names / Gamer Tags. These are the online personas for whom the review is being created. A Street Cred display name of \"GamerGirl\" could leave reviews for \"GamerGirl\" in League of Legends and \"GamerGirl\" in World of Warcraft. And while all three COULD be the same person, as far as Street Cred is concerned, there is absolutely no connection between the three names.","displaySequence":14,"question":"What's the difference between Street Cred users and gamer tags/characters/online personas?"}],"id":"5d0cf6cc-b5cf-4369-ba3b-4546ded8bc7a","metaKeyWords":["Street Cred","Overwolf","Ratings","Reviews","Toxicity","Gamers","World of Warcraft","League of Legends"],"partitionKey":"system","partitionKeyDescription":"the system partition is used for system wide data"}},"__N_SSG":true}